KashiBy using Kashifly you agree to these terms. If you do not accept them, please do not use the service. What we do with your personal data is explained in a separate document.
1. What the service is
Kashifly is a travel guide app: city guides, AI-assisted trip plans, maps and offline maps, a travel journal, community sharing and group chat.
Kashifly is not a travel agency. We do not SELL hotels, flights, tours or tickets, we do not make bookings, and we are not a party to any booking contract. Booking links lead to third-party sites, where their terms apply.
2. Who can use it
The service is not directed at children under 13. If you are under 13 you may not create an account.
If you are not of legal age where you live, you may use the service only with a parent or guardian's permission. Only people who can enter into a contract in their own name may subscribe to a paid plan.
3. Your account
Some features require an account. You are responsible for the accuracy of the details you give and for the security of your account; do not share your password.
Tell us if you notice unauthorised use of your account. You may close your account at any time.
4. What you may not do
You may not upload or share content that is unlawful, infringes someone else's rights, or is hateful, harassing, pornographic or exploitative of children.
You may not scrape the service in bulk with automated tools, attempt to bypass security measures, access someone else's account, or use the service in a way that disrupts or overloads it.
Uploaded images pass through automated moderation; content found to break the rules is not published or is removed.
5. Content you upload
The photos, videos and text you upload remain YOURS. Ownership does not pass to us.
You grant us only the limited licence we need to show your content inside the service: to display, store and resize it and — if you shared it publicly — to show it on discovery screens. That licence ends when you remove the content.
Only upload content you have the rights to. Location and device data (EXIF/GPS) are stripped from images before upload.
6. Paid plans and payment
Core features are free. Some features require a paid plan; what each plan includes and its current price are shown on the plans screen in the app.
Payments are taken through Stripe. Stripe processes your card details DIRECTLY; we never hold your card number.
Subscriptions renew automatically at the end of each period until you cancel. When you cancel you are not charged again and keep access until the end of the period you paid for.
7. Cancellation and refunds
Your statutory withdrawal rights as a consumer are preserved (as a rule 14 days in the European Union, the United Kingdom and Türkiye).
⚠️ Important exception for digital services: if you expressly agreed to start using the service within the period, your right of withdrawal may end to the extent the law provides.
If you believe you were charged in error, write to us; we will look into it and resolve it as the law requires.
8. ⚠️ AI-generated content
Trip plans, recommendation texts, estimated costs and travel tips are generated by AI; place details (address, opening hours, ratings) come from external sources and go out of date.
This information MAY BE WRONG OR OUT OF DATE. Verify it with the venue itself or an official source before you spend money, travel or book.
Cost estimates are for orientation only and are not a price commitment. Prayer times and similar calculated data are informational too.
9. 🆘 Emergency information
Emergency numbers in the app are provided for information and are embedded on your device so they work offline.
Kashifly is NOT an emergency service. In a real emergency call the official emergency number of the country you are in; do not rely on the app.
10. Third-party services and links
The app uses third-party services for maps, place data, photos, search and booking. We are not responsible for their content or availability.
Some booking links may be affiliate links, and we may earn a commission on a purchase made through them. This costs you nothing extra and does not determine the order in which places are shown.
11. Availability
We work to keep the service running but do not guarantee uninterrupted availability. Maintenance, updates, third-party outages or causes outside our control can cause temporary interruptions.
We may change, add or remove features. If we permanently remove a paid feature, affected subscribers will be told in advance.
12. Limits of liability
The service is provided "as is". We are not responsible for the outcome of travel decisions you make based on information in the app, nor for the conduct of third-party venues and providers.
Our liability is limited to the extent the applicable law allows. ⛔ Liability for our intent or gross negligence, and rights that consumer law makes non-waivable, are preserved IN ALL CASES and are not limited by this clause.
13. Closing an account
You may close your account at any time. What happens to your data afterwards is explained in the privacy notice.
If you seriously break these terms — in particular unlawful content, harming others, or abusing the service — we may suspend or close your account. We act proportionately and, where possible, warn you first.
14. Changes to these terms
These terms may be updated from time to time. The current version is always published at this address with its update date on it.
If a change is material, paid subscribers will be notified in the app before it takes effect.
15. Governing law and contact
These terms are governed by the law stated below. As a consumer you keep the rights your country's consumer law gives you that cannot be removed by contract.